Terms and Conditions
General terms and conditions
1. Scope of application
The following General Terms and Conditions (GTC) apply to all orders placed by the customer via the website www.pedag.de . Service provider and user of these GTC is Schelchen GmbH, Im Gewerbepark 4-6, 15711 Königs Wusterhausen, Germany, Tel.: + 49 (0) 3375 / 90 38 - 0, Fax: + 49 (0) 3375 / 90 38 33, E-Mail: firstname.lastname@example.org (in the following: "Schelchen"). Deviating and/or supplementary agreements must be made in writing. An agreement by e-mail is sufficient.
2. Contracting party
The purchase contract is concluded with Schelchen GmbH.
3. Conclusion of contract
The products selected by the customer via the button "Add to shopping cart" are summarized in an order overview, which the customer can access via the button "Shopping cart". By clicking on the button "Pay to order" on the last page of the order process, the order data as well as the personal data of the customer are sent to Schelchen. On the final order page, the customer has the possibility to correct his entries via the buttons "Change address", "Change payment method" until he clicks on the button "Order payment". In addition articles can be corrected here over the button "number".
With the sending of the order data the customer delivers a binding offer on conclusion of a sales contract to Schelchen. Schelchen informs the customer by e-mail when the order has been received. This order confirmation is not yet a binding declaration of acceptance of the offer. The acceptance takes place either by the dispatch confirmation by e-mail or by the delivery of the commodity to the customer, depending upon which event occurs first. The text of the order is stored at Schelchen and can be retrieved by the customer after completion of his order via his customer account. Schelchen is free not to accept online orders. The decision about it lies in the free discretion of Schelchen. If Schelchen does not execute an order, it will inform the customer of this at the e-mail address that was used for the order. The language of the contract shall be German or English.
4. Prices, dispatch and delivery
The prices on pedag.de are final prices including German sales tax. The dispatch of our goods within Germany takes place free of charge in the standard dispatch from an order value of 25.00 Euro. For orders with an order value lower than this, we charge shipping costs of 3.80 Euro. For shipping outside Germany, the shipping costs are always 15.00 Euro.
The delivery takes place by parcel service DHL. The minimum order value is always 15.00 Euro. All articles are delivered immediately, if available from stock. The delivery time is usually three working days. Should an article not be available at short notice, Schelchen informs the customer already within the product overview on the web page about the expected delivery time.
5. Payment methods
The payment of the purchased products can take place by immediate bank transfer, by PayPal, credit card, GiroPay or by prepayment (for orders from Germany). With prepayment the dispatch takes place after receipt of payment.
6. Retention of title
The delivered goods remain property of Schelchen until the complete payment of the total claim from the respective order.
The statutory warranty rights apply. Insofar as the cause of damage is based on an intentional or grossly negligent breach of duty by Schelchen or a legal representative or vicarious agent of Schelchen, Schelchen shall be liable in accordance with the statutory provisions. The same applies to the violation of essential contractual obligations. Essential contractual obligations are those obligations whose violation endangers the achievement of the purpose of the contract or whose fulfillment makes the proper execution of the contract possible in the first place and on whose fulfillment the customer regularly relies. Any further liability of Schelchen is excluded. The above limitations of liability shall not apply in the event of injury to life, limb and health, for a defect after acceptance of a guarantee for the quality of the product and in the event of fraudulently concealed defects. Liability under the Product Liability Act shall remain unaffected.
8. Right of revocation and sample revocation form
See information on Right of withdrawal.
9. Special return instructions
In order to guarantee a quick processing, the customer is requested to return the received goods to Schelchen using the return form available on our website under Return always complete with the original packaging. However, compliance with these requirements does not affect the effectiveness of the revocation in accordance with the above revocation instructions.
The return of our care articles is only possible with undamaged seal.
The costs for the return are at the expense of the customer.
10. Data protection
11. General regulations
The contractual relationship is subject to the law of the Federal Republic of Germany to the exclusion of the provisions of international sales law. The place of jurisdiction is Königs Wusterhausen, Germany, insofar as the customer is a merchant, a legal entity under public law or a special fund under public law. Should one or more provisions of these GTC be invalid, this shall not affect the validity of the remaining provisions. The ineffective provision shall be replaced by the effective provision which comes closest to the economic and legal intention. Schelchen reserves the right to change or update the GTC at any time for the future. The version valid at the time of conclusion of the contract shall apply. The rights of use, copyrights and other protective rights for the entire protectable content of the website, including texts, graphics, photos, images, moving images, sounds, illustrations and software (hereinafter referred to as content), are held by Schelchen or its partners. Unless otherwise stated within the website or it is necessary for the use of the website offer, any use of the contents (in particular the duplication, processing, translation, storage, processing as well as the use of the image and text material on Internet platforms such as eBay) is not permitted.